At Profound Research, our commitment to quality goes beyond compliance; it's a core value that guides our mission to improve lives through advanced therapeutic options and our vision of creating the absolute best patient-physician experience in clinical research. This World Quality Week, we’re thrilled to feature Mackenzie Schranck, our Associate Director of Quality Management, in the third installment of a Q&A series highlighting our quality team’s contributions. Mackenzie, an experienced Clinical Quality and Compliance Professional, holds a Bachelor's degree in Health Services from the University of Missouri-Columbia. Her background spans essential aspects of quality management, including quality assurance and control, patient safety, and regulatory compliance, making her an invaluable asset to Profound’s pursuit of excellence.
Mackenzie’s journey into clinical quality was, as she describes, somewhat serendipitous. Clinical research found her, but she quickly recognized how well the role aligned with her strengths and personal values. Her motivation stems from a desire to see investigational products successfully reach FDA approval, so they can benefit patients in need. She explains, “It became a personal mission to ensure data integrity in each trial to support the FDA in determining the efficacy and safety of investigational products, so they can reach the market as quickly as possible.” Mackenzie’s dedication reflects Profound Research’s value of Compassion, which prioritizes the patient-physician relationship and drives our team to serve patients with empathy and purpose.
In her role, Mackenzie ensures that clinical trials across Profound’s nationwide network adhere to strict regulatory requirements, industry standards, and internal policies. This includes conducting meticulous clinical trial data reviews, guiding trial personnel with regulatory insights, and supporting both customer audits and FDA inspections. As a Solution-Oriented leader, Mackenzie plays a vital role in identifying and implementing practical solutions to uphold quality and consistency across our network of sites. She and her team also monitor quality management metrics and spearhead initiatives to continually improve Profound’s quality standards, emphasizing our value of Excellence and our commitment to best-in-class service and integrity.
Mackenzie’s favorite part of her role is the camaraderie within the Profound Quality team. “We’ve built a really amazing team of quality professionals who are so knowledgeable and always willing to lend an ear or brain whenever it’s needed,” she shares, underscoring how Profound’s culture of collaboration and mutual support aligns with our mission of creating a patient-physician experience marked by trust and understanding.
Outside of work, Mackenzie is an avid hockey fan with a unique goal—to watch the St. Louis Blues play in every NHL arena. Her enthusiasm and commitment to achieving her goals are yet another example of the spirit she brings to Profound’s Quality team, helping to drive our mission of improving lives through advanced clinical research.
